Get Support

ColeSoft provides product support and troubleshooting at no additional cost to all z/XDC customers. Our support team is made up of product developers, so the people investigating your questions are the people who know z/XDC best.

Technical Support

Email the entire support team:

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Sales & Training Support

Call or email Bob Shimizu:

800-XDC-5150

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If you need to contact ColeSoft for help with invoicing, contracts, or product activation codes, please email the Administrative Team at This email address is being protected from spambots. You need JavaScript enabled to view it..

Statement of Support

Read our Statement of Support to understand the different versions of z/XDC and how they are supported.

Online Documentation

ColeSoft provides complete product documentation online in downloadable PDF format. Each document is comprehensive and searchable. You can also access our interactive Online Help database.

Maintenance Files

Customers can access maintenance files for z/XDC directly on our website.

Emergency Activation Codes

If your site is in disaster recovery, performing disaster recovery testing, or otherwise in need of emergency product activation, you can download a 7 day z/XDC activation key.